Remote shopping, test-drives and
service pick-up & delivery
Our service center is open, and we’ve made several adjustments to our operations to meet your needs in a manner that helps ensure the safety of our customers and employees.
We encourage you to take advantage of these services:
- Drop box for keys to reduce social contact
- Keys placed in protective sleeves to minimize handling and surface contact
- Video-based walk-arounds of your vehicles
to make service recommendations
- Full wipe-down and disinfection of any touched surfaces of your vehicle
- Home pick-up and delivery of your vehicle upon request
- Delivery of parts to your home at no charge
- Online billing to make payment with ease
Audi Genuine Batteries.
The right battery for your Audi.
At Audi West Springfield, we can install the Audi Genuine Battery that meets the specific requirements of your Audi model. And it comes with these important benefits:
- Installed by technicians certified by the Audi Academy
- Engineered to help meet high levels of performance and reliability
- Manufactured to the same high standards as the original batteries in new Audi vehicles
- Backed by an Audi limited warranty 6
So schedule service online or call us at (413) 241-6283 today, and let us test your battery and charging system for peace of mind.
Audi Care
Premier maintenance. Exceptional value.
lock in savings and peace of mind with prepaid scheduled maintenance.
To help maintain the performance of your Audi, we recommend maintenance service every 10,000 miles or 12 months, whichever occurs first.2 3 4 Audi Care prepaid scheduled maintenance packages are the ultimate in quality and convenience. Here are just some of the benefits you’ll enjoy:
- Savings versus purchasing these services separately.1
- Prepaid costs to help protect you against inflation.5
- Scheduled maintenance aligned with the mileage/time intervals recommended by Audi.2 3 4
- Trained technicians who use factory procedures, specialized tools and Audi Genuine Parts.
- Accepted at authorized dealers in the U.S. for your convenience.
Find an Audi Care Package for your Vehicle
- Savings claim based on MSRP of Audi Care contract compared to national average of Audi dealer labor costs, vehicle model and model year for covered services. Actual savings will vary.
- Audi highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. The Audi Care 10k/20k/30k/40k prepaid scheduled maintenance package for model years 2020 and newer will expire at 52,000 miles or 60 months from the original vehicle in-service date, whichever occurs first. All subsequent Audi Care prepaid scheduled maintenance packages for model years 2020 and newer are valid for the mileage/time stipulated in their Audi Care contracts. See your Audi dealer, vehicle maintenance program booklet, and/or Audi Care Terms and Conditions for details.
- Audi highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. The Audi Care 20k/30k/40k/50k prepaid scheduled maintenance package for model years 2017 through 2019 will expire at 62,000 miles or 72 months from the original vehicle in-service date, whichever occurs first. All subsequent Audi Care prepaid scheduled maintenance packages for model years 2017 through 2019 are valid for the mileage/time stipulated in their Audi Care contracts. See your Audi dealer, vehicle maintenance program booklet, and/or Audi Care Terms and Conditions for details.
- Audi highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. Audi Care prepaid scheduled maintenance package for model years 2010 through 2016 are valid for the mileage/time stipulated in their Audi Care contracts. See your Audi dealer, vehicle maintenance program booklet, and/or Audi Care Terms and Conditions for details.
- Dealer sets final price. Plus applicable taxes. Tax on parts supplied may be due at the time of each scheduled maintenance, as required by state and/or local regulations where the work is performed. Please see your Audi dealer for details.
- Four-year parts and labor warranty with installation. Four-year parts warranty on over-the-counter purchase, must be utilized in an Audi vehicle. If a battery is replaced under warranty at no charge to the customer, the newly replaced battery will receive the remainder of the original warranty. Audi highly recommends a charging and electrical system inspection to help ensure proper charging and operation of the replacement battery. See dealer for details.
2020+ Audi models
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2017-2019 Audi models
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2010-2016 Audi models
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